Accessibility Statement

Our Commitment

Thai Original BBQ is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to help users with varying abilities access our website and online services.

We believe that all people — regardless of ability — should have equal access to the information and services on our website. This commitment reflects our values and our obligations under applicable law, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the California Unruh Civil Rights Act (Cal. Civ. Code § 51).

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.

Our website is partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content do not fully conform to the accessibility standard. We are actively working to remediate these gaps.

Accessibility Features

Thai Original BBQ's website includes the following accessibility features:

• Keyboard Navigation: All interactive elements, including links, buttons, and form fields, are accessible via keyboard.
• Screen Reader Support: Content is structured with semantic HTML to be compatible with assistive technologies, including screen readers such as NVDA, JAWS, and VoiceOver.
• Text Alternatives: Images include descriptive alternative text (alt text) so users relying on screen readers can understand visual content.
• Color Contrast: Text and interactive elements are designed with sufficient color contrast ratios to meet WCAG AA standards.
• Resizable Text: Text can be resized up to 200% using browser controls without loss of content or functionality.
• Focus Indicators: Visible focus indicators are present on all interactive elements for keyboard and assistive technology users.
• Skip Navigation: A skip-to-content link is provided to allow users to bypass repeated navigation links.
• ARIA Landmarks: ARIA roles and labels are used to help assistive technologies identify sections of the page, including navigation, main content, and footer.

Known Limitations

While we work diligently to ensure accessibility, some areas of our website may not yet fully conform to WCAG 2.1 Level AA standards. Known limitations include:

• Some older PDF documents (such as printed menus) may not be fully accessible. We are working to provide accessible alternatives.
• Certain third-party embedded content or delivery service widgets may not meet our accessibility standards. We encourage users to contact those providers directly or contact us for assistance.
• Some video content may lack captions or audio descriptions. We are working to add these where applicable.

We are actively working to remediate these issues and welcome any feedback that helps us improve.

Legal Framework

Thai Original BBQ's accessibility efforts are guided by the following legal requirements and standards:

• Americans with Disabilities Act (ADA), Title III: Prohibits discrimination against individuals with disabilities in places of public accommodation, which courts and the U.S. Department of Justice have interpreted to include websites open to the public.
• Section 508 of the Rehabilitation Act (29 U.S.C. § 794d): Requires federal agencies and organizations receiving federal funding to make their electronic and information technology accessible to people with disabilities.
• California Unruh Civil Rights Act (Cal. Civ. Code § 51): Provides broad protections against discrimination for all persons in California regardless of disability, and incorporates ADA violations as violations of this Act.
• WCAG 2.1 Level AA: The technical standard recognized by courts and regulators as the appropriate benchmark for web accessibility compliance.

Assistive Technologies Supported

Our website is designed to be compatible with the following assistive technologies:

• Screen readers: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
• Voice control software: Dragon NaturallySpeaking, Voice Control (macOS/iOS)
• Keyboard-only navigation
• Browser zoom and text resizing tools
• High-contrast display modes

Feedback and Contact

We welcome your feedback on the accessibility of the Thai Original BBQ website. If you experience any barriers to accessing content, have suggestions for improvement, or need information in an alternative format, please contact us. We aim to respond to accessibility feedback within 2 business days.

If you are unable to access any content on our website or require assistance, please contact the specific restaurant location nearest to you and we will provide that information through an alternative accessible format upon request.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you have the right to file a formal complaint with the following bodies:

• U.S. Department of Justice (DOJ): File an ADA complaint at www.ada.gov or call 1-800-514-0301 (voice) / 1-800-514-0383 (TTY).
• U.S. Access Board: For Section 508 concerns, contact the Access Board at www.access-board.gov or call 1-202-272-0080.
• California Department of Fair Employment and Housing (DFEH): File a complaint related to the Unruh Act at www.dfeh.ca.gov.

Ongoing Efforts

Thai Original BBQ conducts periodic accessibility audits of our website using both automated tools and manual testing with assistive technologies. Our development team receives ongoing training in accessible web design practices. We are committed to maintaining and improving accessibility as our website evolves.

This statement was last reviewed on June 3, 2026. We will review and update this statement at least annually or whenever significant changes are made to our website.